Resolved -
Our providers indicate that the degraded performance issues have been resolved, and our internal monitoring indicates that the health of our primary load balancer has returned to expected metrics.
Jun 12, 21:13 UTC
Update -
Some application services have recovered fully, but requests to Natoma's primary application load balancer are experiencing degraded performance.
We are continuing to monitor the incident and the communications from our service provider.
Jun 12, 20:35 UTC
Update -
Our providers are indicating that the initial outage has been mitigated and services have been restored in all regions with degraded performance. Natoma's platform is impacted by this degradation. We expect a service update by Thursday, 2025-06-12 16:30 EDT with more complete information.
Jun 12, 20:24 UTC
Update -
We are continuing to monitor for any further issues.
Jun 12, 20:12 UTC
Monitoring -
Natoma is currently impacted by upstream outages in some of our cloud providers, we are monitoring the outage and will continue to provide updates on the service health as we have them.
Jun 12, 20:12 UTC