Our providers indicate that the degraded performance issues have been resolved, and our internal monitoring indicates that the health of our primary load balancer has returned to expected metrics.
Posted Jun 12, 2025 - 21:13 UTC
Update
Some application services have recovered fully, but requests to Natoma's primary application load balancer are experiencing degraded performance.
We are continuing to monitor the incident and the communications from our service provider.
Posted Jun 12, 2025 - 20:35 UTC
Update
Our providers are indicating that the initial outage has been mitigated and services have been restored in all regions with degraded performance. Natoma's platform is impacted by this degradation. We expect a service update by Thursday, 2025-06-12 16:30 EDT with more complete information.
Posted Jun 12, 2025 - 20:24 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 12, 2025 - 20:12 UTC
Monitoring
Natoma is currently impacted by upstream outages in some of our cloud providers, we are monitoring the outage and will continue to provide updates on the service health as we have them.
Posted Jun 12, 2025 - 20:12 UTC
This incident affected: Application, Sync, Google Cloud Platform Cloud Key Management Service, Google Cloud Platform Google Cloud Pub/Sub, Google Cloud Platform Google Cloud Networking, Google Cloud Platform Google Cloud Storage, Google Cloud Platform Google Compute Engine, and Google Cloud Platform Google Kubernetes Engine.